Shipping policy

Shipping & Handling

Last updated: July 2026

Every Crazytops item is made to order just for you. Total delivery time = production time + shipping time.

Production time

Product origin	Production time
Standard items	3–5 business days
Made-in-USA items	1–3 business days

Production starts the business day after you order (weekend/holiday orders start the next business day). During peak seasons production may take 1–2 extra days — order early for holidays.

Shipping time & rates

Destination	Shipping time (after dispatch)	Rate
United States	5–8 days (3–5 days for US-made items)	$5.99 · FREE over $99
International	7–15 days	$8.99 · FREE over $99

Order tracking

You'll get a tracking number by email as soon as your order ships. Give it 24–48 hours to activate in the carrier's system. Tracking may pause for 2–3 days while your package moves between facilities — totally normal.

Multiple items

Items in one order may be made at different facilities and can arrive in separate packages at no extra cost. Each has its own tracking number.

Address changes

Check your shipping address at checkout. We can only update it before the order ships — email support@crazytops.shop right away if something's wrong. We can't cover orders sent to an incorrect address the customer provided, but we'll always try to help.

Customs & import duties (international orders)

International orders may get hit with customs fees, import duties, or taxes set by your country. Those are the customer's responsibility and aren't included in our prices or shipping fees.

Lost or delayed packages

If tracking shows no movement for more than 5 business days (US) or 10 business days (international), email us. If the carrier confirms it's lost, we'll send a free replacement or a full refund — your call.